Terms of Service
These terms are between Tillsight LLC (“Tillsight”) and the business that installs the Tillsight app (“you” or “the Merchant”). Installing the app means you accept them.
1. The service
Tillsight sends conversion data from your Commerce7 account to the advertising and analytics platforms you connect (Google Ads, Google Analytics 4 and, on the Pro and Group plans, Meta and Microsoft Advertising), and shows you a dashboard of ad spend against attributed revenue. Features by plan are listed on tillsight.io and in the Commerce7 App Store listing.
2. Your accounts
You must have authority over the Commerce7 account and the advertising accounts you connect. You authorize Tillsight to read and write data in those accounts as needed to provide the service, and you can revoke that authorization at any time by disconnecting the account or uninstalling the app.
3. Your data and your customers
You are responsible for having a lawful basis to share your customers’ data with Tillsight and with the advertising platforms, and for telling your customers how their data is used, including in your own privacy policy. Tillsight processes data only as described in its Privacy Policy, which forms part of these terms.
4. Fees
Plans are billed monthly by Commerce7 on your Commerce7 invoice at the price shown when you installed. Each plan starts with a 14-day free trial. You can cancel at any time by uninstalling the app; charges stop at the end of the current billing period and are not refunded for partial periods. Tillsight may change prices for new installs; your price changes only if you move to a new plan version.
5. Accuracy and limits
Conversion matching depends on data from your website, Commerce7 and the advertising platforms, and some conversions will not match (for example, a walk-in customer who never visited your website). Tillsight does not guarantee any match rate, any advertising result, or any revenue outcome. The dashboard is informational and is not a substitute for the advertising platforms’ own reporting for billing or dispute purposes.
6. Acceptable use
You will not use Tillsight to send data you do not have the right to share, to track individuals for purposes unrelated to your own advertising, or in any way that violates Google’s, Meta’s, Microsoft’s or Commerce7’s policies. Tillsight may suspend the service for accounts that do so.
7. Availability and support
Tillsight aims for continuous operation but does not promise uptime. Support is by email at support@tillsight.io; Group plan customers receive priority response. Tillsight may change or discontinue features with 30 days’ notice by email, and may discontinue the service entirely with 90 days’ notice.
8. Intellectual property
Tillsight owns the app, its code and its name. You own your data. You grant Tillsight the limited right to process your data to provide the service, and nothing more.
9. Warranty and liability
The service is provided as is. To the extent allowed by law, Tillsight disclaims implied warranties, and Tillsight’s total liability for any claim is limited to the fees you paid Tillsight in the three months before the claim. Tillsight is not liable for indirect losses, lost profits or advertising spend.
10. Termination
Either side can end the agreement at any time: you by uninstalling, Tillsight by notice for breach or discontinuation. On termination Tillsight stops processing and deletes your data as described in the Privacy Policy.
11. Governing law
Oregon law governs these terms. Disputes are resolved in the state or federal courts in Multnomah County, Oregon.
12. Changes
Tillsight will post updated terms on tillsight.io and email Merchants at least 14 days before a material change takes effect. Continuing to use the app after that date means you accept the updated terms.